PRIVACY POLICY
Last updated November 15, 2020
Thank you for choosing to be part of our community at Conserve Photography Ltd
("Company", "we", "us",
"our"). We are committed to protecting your personal information and your right to
privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your
personal information, please contact us at data@conservephotography.com.
When you visit our website
https://www.conservephotography.com (the
"
Website"), and more generally, use any of our services (the
"
Services", which include the Website), we appreciate that you are trusting us with your
personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the
clearest way possible what information we collect, how we use it and what rights you have in relation to it. We
hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy
policy that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described
above, includes our Website), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you
understand what we do with the information that we collect.
Table of Contents
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal
information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Website, express an interest in obtaining information about us or our products and Services, when you participate
in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and
the Website, the choices you make and the products and features you use. The personal information we collect may
include the following:
Personal Information Provided by You. We collect names; email addresses;
billing addresses; usernames; passwords; debit/credit card numbers; and other similar information.
Payment Data. We may collect data necessary to process your payment if
you make purchases, such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored by
Stripe and
PayPal. You may find their privacy policy links here:
https://stripe.com/en-lt/privacy and
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
All personal information that you provide to us must be true, complete and accurate, and you must
notify us of any changes to such personal information.
If you upload images to the website, you should avoid uploading images with embedded location
data (EXIF GPS) included. Visitors to the website can download and extract any location data from images which
appear on the website.
Information automatically collected
In Short: Some information - such as
your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when
you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This
information does not reveal your specific identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our Website
and other technical information. This information is primarily needed to maintain the security and operation of
our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect may include:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our Website and which we
record in log files. Depending on how you interact with us, this log data may include your IP address, device
information, browser type and settings and information about your activity in the Website (such as the
date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such
as which features you use), device event information (such as system activity, error reports (sometimes
called 'crash dumps') and hardware settings).
- Device Data. We may collect device data such as information about your computer,
phone, tablet or other device you use to access the Website. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and
system configuration information.
- Location Data. We may collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Website. For example, we may use GPS and other technologies to
collect geolocation data that tells us your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the information or by disabling your
Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain
aspects of the Services.
2. How do we use your information?
In Short: We process your information
for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described
below. We process your personal information for these purposes in reliance on our legitimate business interests, in
order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your
account with us to a third-party account (such as your Google or Facebook account), we use the information you
allowed us to collect from those third parties to facilitate account creation and logon process for the
performance of the contract.
- To post testimonials. We post testimonials on our Website that may contain personal
information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of
the testimonial. If you wish to update or delete your testimonial, please contact us at
data@conservephotography.com and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact
you about your use of our Website
- To enable user-to-user communications. We may use your information in order to
enable user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the purposes of managing
our account and keeping it in working order.
- To send administrative information to you. We may use your personal information to
send you product, service and new feature information and/or information about changes to our terms,
conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep
our Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce terms, conditions and policies. We may use your information to enforce
our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or
in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through the Website.
- Administer prize draws and competitions. We may use your information to administer
prize draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your
information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of our Services.
- To send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when expressing an interest in obtaining information
about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal
information from you. You can opt-out of our marketing emails at any time (see the
"What are your privacy rights?" section below).
- Deliver targeted advertising to you. We may use your information to develop and
display personalized content and advertising (and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
- For other business purposes. We may use your information for other business
purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and
store this information in aggregated and anonymized form so that it is not associated with individual end users
and does not include personal information. We will not use identifiable personal information without your consent.
3. Will your information be shared with anyone?
In Short: We only share information
with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill
business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required
to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or
legal process, such as in response to a court order or a subpoena (including in response to public authorities
to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary
to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with,
or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
- Vendors, Consultants and Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors or agents who perform services for us or on our
behalf and require access to such information to do that work. Examples include: payment processing, data
analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the Website, which will enable them to collect data on our behalf about
how you interact with our Website over time. This information may be used to, among other things, analyze and
track data, determine the popularity of certain content, pages or features, and better understand online
activity. Unless described in this policy, we do not share, sell, rent or trade any of your information with
third parties for their promotional purposes. We have contracts in place with our data processors, which are
designed to help safeguard your personal information. This means that they cannot do anything with your
personal information unless we have instructed them to do it. They will also not share your personal
information with any organization apart from us. They also commit to protect the data they hold on our behalf
and to retain it for the period we instruct.
4. Who will your information be shared with?
In Short: We only share information
with the following third parties.
We only share and disclose your information with the following third parties. We have categorized
each party so that you can most easily understand the purpose of our data collection and processing practices. If
we have processed your data based on your consent and you wish to revoke your consent, please contact us using the
contact details provided in the section below titled "
How can you contact us about this policy?".
- Cloud Computing Services: Google Cloud Platform
- Data Backup and Security: Google Cloud Platform, Google Drive Backup
- Invoice and Billing: Stripe
- Web and Mobile Analytics: Google Analytics
5. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can refuse certain cookies
is set out in our
Cookie Policy.
6. Is your information transferred internationally?
In Short: We may transfer, store, and
process your information in countries other than your own.
Our servers are located in the United Kingdom, but we also rely on Cloud Computing Services which
may make use of additional servers located in various international locations. Please be aware that your
information may be transferred to, stored, and processed by us in our facilities and by those third parties with
whom we may share your personal information (see
"
Will your information be shared with anyone?" above), in the United Kingdom, United States,
and other countries.
If you are a resident in the European Economic Area, then these countries may not necessarily
have data protection laws or other similar laws as comprehensive as those in your country. We will however take
all necessary measures to protect your personal information in accordance with this privacy notice and applicable
law.
7. How long do we keep your information?
In Short: We keep your information for
as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out
in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting
or other legal requirements). No purpose in this notice will require us keeping your personal information for
longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal information and isolate
it from any further processing until deletion is possible.
8. How do we keep your information safe?
In Short: We aim to protect your
personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from
our Website is at your own risk. You should only access the Website within a secure environment.
9. Do we collect information from minors?
In Short: We do not knowingly collect
data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent
to such minor dependent's use of the Website. If we learn that personal information from users less than 18 years
of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data
from our records. If you become aware of any data we may have collected from children under age 18, please contact
us at data@conservephotography.com.
10. What are your privacy rights?
In Short: In some regions, such as the
European Economic Area, you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv)
if applicable, to data portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. To make such a request, please use the
contact details
provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing
before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a resident in the European Economic Area and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local data protection supervisory authority.
You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are
available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at
data@conservephotography.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your
account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Cookies and similar technologies
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers
on our Website visit
http://www.aboutads.info/choices/.
Further details concerning cookies are set out in our
Cookie Policy.
Opting out of email marketing
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link
in the emails that we send or by contacting us using the details provided below. You will then be removed from the
marketing email list — however, we may still communicate with you, for example to send you service-related emails
that are necessary for the administration and use of your account, to respond to service requests, or for other
non-marketing purposes. To otherwise opt-out, you may contact us using the contact information provided.
11. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version
of this privacy notice.
12. Do California residents have specific privacy rights?
In Short: Yes, if you are a resident
of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request, please submit your request
in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request
removal of such data, please contact us using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We will make sure the data is not
publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.). We also draw your attention back to our
policy section on collecting information from minors, which states that by using our
website you are representing that you are at least 18 years of age.
13. Do we make updates to this policy?
In Short: Yes, we will update this
notice as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material
changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy policy frequently to remain informed
of how we are protecting your information.
If you have questions or comments about this policy, you may email us at
data@conservephotography.com or write to us by post to:
Conserve Photography Ltd
Pavilion View, 19 New Road
Brighton,
East Sussex,
BN1 1EY
United Kingdom
15. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some circumstances. To request
to review, update, or delete your personal information, please email us at data@conservephotography.com, or visit:
https://conservephotography.com/contact/. We
will respond to your request within 30 days.
